Wednesday 11 September 2013

23 Days


23 days, yes it took South African cellar company Cell C, 23 days to replace the screen of my Samsung Galaxy S3. A friend of mine had his phone, also a S3, cracked in the same way as mine. And he took it to the Samsung store in Clearwater Mall and had his phone returned to him in 14 days.

So what did I learn about Cell C from this terrible experience. Firstly Cell C's Call Centre was a horrible experience from the get go. Secondly never believe Cell C when they say anything plus many more mistruths added to the other confused deliberate lies, we are busy upgrading our network and you should experience a marked improvement by July. And the same we are busy upgrading our network and you should experience a marked improvement by September, yeah right.

It will take a phenomenal miracle to trust Cell C again.

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